Remote Management & Consulting

The Challenge: Focus on Education, Not IT Overload

In today's evolving educational landscape, innovative technology is the catalyst for student success. Yet, the demands of maintaining a secure, highly-available, and compliant IT infrastructure often divert crucial resources—and the focus of your staff—away from the core mission of teaching and learning.

ETS Solutions is your dedicated partner in transforming complex IT challenges into a unified, managed service. We free up the bandwidth of your internal teams so they can concentrate on strategic goals, while we ensure your entire digital ecosystem works seamlessly, 24/7.

We specialize in providing strategic assistance and implementation management tailored specifically for the K-12 and Higher Education environments. Our comprehensive Remote Management & Consulting services ensure you have the technology expertise you need—on demand and on your side.

1. Proactive Remote IT Management

Technology that just works. We put your IT environment on autopilot, delivering full technology management service solutions 24-hours-a-day, 7-days-a-week, 365-day-a-year. By leveraging industry best practices and continual proactive monitoring, we ensure maximum uptime and minimize system failures that disrupt teaching and learning activities.

Key Management Services Include:

• 24/7/365 Monitoring & Support: Rapid response times and immediate remediation for network, hardware, and software issues.
• Network Operations: Proactive administration and maintenance of WAN, LAN, firewalls, routers, and switches.
• IT Asset Lifecycle Management: Centralizing technology management to maintain a comprehensive inventory, track hardware configuration changes, and optimize resource use.
• Remote Backup & Recovery: Comprehensive procedures to enhance data security and ensure business continuity.

2. Strategic IT Consulting & Planning

Go beyond maintenance and start innovating. We help educational leaders plan for the future by developing an informed, human-centered roadmap that aligns your technology investment with measurable student and institutional outcomes. From selecting the right technology to integrating digital tools into the curriculum, our consulting services ensure your institution is equipped to meet modern educational demands.

Key Consulting Services Include:

• Technology Roadmapping: Assessing current challenges and designing a strategic application roadmap to plan for scalable growth.
• Digital Transformation: Expertise in platform and data integration, modernization of legacy systems, and reliable cloud migration services.
• Instructional Technology Alignment: Consulting on optimal technology adoption to create engaging and interactive learning environments.

3. Cybersecurity and Compliance

Protecting the private information and sensitive data of your staff and students is more crucial than ever. We help you defend against the growing range of modern education cyberthreats and provide the expertise needed for hassle-free compliance.

We Ensure Your Digital Learning Space Is Secure By:

• Data Security: Implementing robust encryption and monitoring firewall devices for added intrusion protection.
• Compliance Management: Ensuring your technology operations comply with industry standards (e.g., ADA, GDPR, E-Rate) to reduce compliance-related stress.
• Anti-Virus & Content Filtering: Providing protection against attacks, spam filtration, and content policy management.

Partnering with a dedicated EdTech Managed Service Provider (MSP) allows you to convert fluctuating IT expenses into predictable and manageable fixed costs. Save time, control costs, and gain the peace of mind that comes from a single point of accountability for your entire technology infrastructure.